Safety First

Your Child's Safety is Our Top Priority

Comprehensive safety protocols, 24/7 support, and rigorous family vetting ensure your child's wellbeing throughout their British immersion experience.

24/7 Emergency Support

You can reach us by phone throughout the stay

Emergency Hotline

During the stay

During the stay you can reach us on this number, by phone or WhatsApp.

Direct Line

The number goes straight to Language Link

During the Stay

Call or message us whenever you need to

Emergency Services

The UK emergency number is 999

Rigorous Host Family Vetting

Every host family undergoes comprehensive background checks and safety assessments

DBS Checks

Every host family is DBS checked, the UK's official criminal record check

Home Visit

Haydn visits every home to make sure it is suitable before any student stays

Safety Protocols & Procedures

Comprehensive safety measures throughout your child's stay

Escorted Travel

The Language Link team flies with the students, out and back

  • Escorted flights from Madrid, Valencia and Bilbao
  • The team travels out with the students
  • And back again at the end of the stay
At the Airport

Your host family meets your child at the airport

  • Met at the arrival airport
  • The host family takes them home
  • Taken back for the return flight
Medical Support

Your child's medical information and what to do in an emergency

  • Medical information shared with host family
  • Emergency medical contacts readily available

Emergency Procedures

Clear, step-by-step procedures for different emergency scenarios

Medical Emergency
  1. 1
    Immediate first aid by host family
  2. 2
    Contact emergency services (999)
  3. 3
    Call Language Link on +44 7836 346290
  4. 4
    Contact parents immediately
Safety Concern
  1. 1
    Secure student's immediate safety
  2. 2
    Call the Language Link emergency number
  3. 3
    Document the incident
  4. 4
    Arrange alternative accommodation if needed
  5. 5
    Debrief with parents and student
Communication Issue
  1. 1
    Try alternative communication methods
  2. 2
    Contact host family directly
  3. 3
    Call Language Link on +44 7836 346290
  4. 4
    Arrange welfare check if necessary
  5. 5
    Update parents on resolution

Parent Communication & Support

Stay connected with your child throughout their stay

Phone

Call us on +44 7836 346290 during the stay

WhatsApp

Message us on the same number, +44 7836 346290

Email

Write to haydn@languagelinkintl.com

Why Parents Trust Us

10+
Years Experience
100%
Host Families DBS Checked
100%
Homes Visited by Haydn
24/7
Emergency Support

Questions About Safety?

Our team is here to address any safety concerns and provide detailed information about our protocols.

Talk to us about safety